Clarity Lawyers

Highly recommend Jacqui Kinloch at Clarity Lawyers for family law matters! She handled my divorce with the utmost professionalism and outstanding expertise. Jacqui took the stress out of a very difficult process by providing clear communication and excellent guidance from start to finish. Thank you, Jacqui, and Clarity Lawyers for your wonderful support and help.

Samantha and her team are excellent family lawyers. They are professional, easy to deal with and bring a practical, thoughtful approach to their work. We have found Samantha to be responsive and genuinely focused on helping her clients achieve good outcomes. We would be very happy to recommend Samantha and her team to anyone needing family law advice.

I am extremely disappointed with my experience with Clarity Law. I engaged the firm to assist me in family law proceedings involving my children. This was one of the most important matters of my life, and I trusted the advice I was given. I was advised by my original lawyer at Clarity Law, Nicole, in relation to allegations that I say were fabricated and which I believe I have objective evidence to disprove. I followed the legal advice provided and complied with every request made of me. My interim application was removed, and in my view no meaningful pathway was put in place afterwards to restore my relationship with my children. I believe funds were placed into trust for work connected with that interim hearing. Once the interim hearing was removed, I believe those funds should have been released or properly accounted for, rather than being used up through a mediation process that I do not believe was properly prepared for or likely to succeed without proper groundwork. I was later directed into mediation, which I do not believe was adequately prepared. Important issues I had raised beforehand were not properly addressed, and I was subsequently faced with a $4,000 non-disclosure claim despite having previously raised those matters with the firm. I am also concerned that Nicole was only working three days per week while she had conduct of my matter. I was not informed of this before she was allocated to my case, despite the urgency and importance of proceedings involving my children. Following mediation, Nicole left Clarity Law and conduct of my matter transferred to Samantha. The only discount I have been offered relates to the costs of getting Samantha up to speed with my matter, which I believe should have been a given when my file was transferred internally. Communication was also a significant issue. By my count, almost 29 emails went unanswered. I repeatedly sought updates, raised concerns, and provided information, yet many of those communications were not properly responded to. Another major concern was the handling of my divorce application. On multiple occasions, documents contained missing, incomplete, or incorrect information, resulting in delays and missed divorce hearing dates. I do not accept that I should be responsible for legal fees associated with correcting mistakes, redoing work, or dealing with issues arising from the firm’s own handling of the matter. Despite paying close to $30,000 in legal fees, I remain separated from my children and have seen little meaningful progress. My parents helped fund these proceedings through their superannuation, and I have now had to seek Legal Aid assistance. Samantha refused to act under Legal Aid and has claimed further charges outside the trust account. My file has not been released, despite the significant amount I have already paid, because Samantha is claiming further charges outside the trust account. I believe I am being expected to pay further costs connected to Nicole’s handling of the matter, including issues that contributed to the non-disclosure cost incurred by the other side. I hope this review gives other parents, particularly fathers involved in family law proceedings, a clearer idea of how vulnerable clients can feel when dealing with the family court system and the lawyers involved in it. Please be very careful when choosing legal representation. Family law clients are often emotionally distressed, financially exposed, and desperate to maintain relationships with their children. In my experience, I did not receive the preparation, communication, urgency, accountability, or value that I was entitled to expect. This review reflects my honest personal experience and opinions.

Excellent service. Jackie Turner went above and beyond to assist with my enquiries, definitely recommending to family and friends.

Ebony Purcell and the team at Clarity Lawyers, have been nothing short of incredible throughout our incredibly emotional and stressful family law matter. Ebony supported us with compassion, strength and professionalism every step of the way. Ebony’s preparation, attention to detail and strategic approach gave us confidence during difficult moments. She is calm, clear and genuinely cares about her clients. Prue and the team were always responsive, kind and organised, which made such a difference during such a challenging time. We are truly grateful for their dedication and support and would highly recommend Ebony and team to anyone needing strong, professional and compassionate representation.

Couldn't speak any higher of Sam and what she's done. Very good at what she does and easy to communicate with.

Jacqui and the Team were nothing short of amazing through the entire process of tending to my separation. The advice was practical and targeted and they were more than willing to listen to, and understand, my preferences at times it may contradict standard process. They were flexible in approach and flexible with availability which was crucial for managing work and family commitments on to of the legal process. I felt supported and in capable hands through the entire process. I would definitely recommend the Team at Clarity.