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Hey Family Law

Hey Family Law

4.6(66 reviews)See reviews ↓·Gold Coast

What customers say

Based on genuine customer reviews

Hey Family Law earns consistent praise for the handling of family law matters, with reviewers repeatedly noting that explanations were delivered in plain terms and that communication stayed steady from the first conversation to resolution. Named lawyers feature prominently in feedback. Olivia George is described as professional, prompt and careful, while Jerome Hey's long experience confined to family law is highlighted by those he assisted. Joel, Zach and Georgia are thanked for attentiveness and compassion, and Toni-Lee is credited with guiding a complicated international case without confusion, with billing kept proportionate.

Jordan Palmer, Nicole and Stephanie also appear, and clients describe feeling heard, seen and respected during separation, property and children's matters. A point made in several accounts is the effort taken to reduce stress for people unfamiliar with the legal system, who found the team approachable and responsive. Matters combining parenting and financial questions are described as handled with care, one separation reaching a successful outcome, and kindness and efficiency are noted alongside technical skill, particularly where the conduct of opposing parties made matters difficult.

Divorce lawyerLaw firm
Hey Family Law — Customer photo

Reviews

Reviews are taken from publicly available sources.

TH
Tony Hamberdenn9 August 2026

Choosing a family lawyer is one of the most stressful decisions you can make, but hiring HFL was hands-down the best decision I could have made for my family and my future. From our very first consultation, I knew I was in capable, compassionate, and highly professional hands and their incredible team always treated me as a human being, not just a case number. They took the time to truly listen to my concerns, validate my feelings, and understand my ultimate goals. When it came to the legal proceedings, their barrister was an absolute powerhouse. Im mostly grateful for their generosity in allowing me to pay my legal fee bill from my final settlement, even the Barrister let me defer the fees. Thank you doesn’t come close to my appreciation.

EW
Emma Ward8 August 2026

I cannot recommend Hey Family Law enough. Going through a family law matter is very stressful, and when opposing solicitors are not experienced and do not even understand what a Balance Sheet is, it is very difficult to deal with them and makes matters complicated. Jerome Hey has long experience purely in family law and is an accredited specialist in family law, I could not wish for a better lawyer. His experience shows! His team was kind, clear, and professional the whole time. They always answered my questions quickly and helped me get the best possible outcome. Before Hey Family Law I was with another law firm who claimed they had open commumication, transparency and upfront fees, but at the end ripped me off blindly and had zero resolution done. Hey Family Law is very clear on their fees and were very reasonable. I honestly cannot recommend them highly enough. They were my lifesavers throught the hardest time in my and my children’s lives! If you need a family lawyer who truly cares, this is the firm to instruct.

JA
Jennifer Althaus5 June 2026

This review has been updated following receipt of a cease-and-desist letter from a solicitor acting for the firm in relation to my earlier review. This review accurately reflects my personal experience and opinions of Hey Family Law after using them for a DV property settlement matter. Others may have a different experience. Throughout the retainer, I experienced the communication and support provided differently from what I had anticipated. I often felt uncertain about aspects of my matter and would have appreciated more timely responses and clearer communication regarding the progression of my case. As someone with a history of domestic violence, I did not feel that the representation I received was aligned with my needs or expectations during a highly vulnerable period. This left me feeling unsupported during an already difficult and emotionally challenging time. Prospective clients should carefully consider whether the firm's communication style and approach are the right fit for their individual circumstances. Following the breakdown of the solicitor-client relationship, the firm ceased acting for me. Since engaging new legal representation, I have found the communication style to be clearer and more aligned with my individual needs as a client, and I feel my DV matter to be understood.

TP
Tara P26 April 2026

Olivia is a fantastic and sharp family lawyer. She took time to explain concepts and processes clearly and with ease, so that all varying levels of knowledge could understand easily. Working in the field, it was super important for me to find a lawyer with integrity and precision and I found that in Olivia. I couldn’t recommend Olivia (and Edie) enough.

R
Rob3 March 2026

I highly recommend Hey Family Law for their outstanding service. Olivia handled my case with genuine professionalism from start to finish and kept me well informed every step of the way. What really stood out was her ability to take the stress out of the entire process she was calm, responsive, and clearly very knowledgeable. Nothing ever felt too much trouble, and I always felt confident that my matter was in capable hands. If you’re looking for a legal team that is efficient, supportive, and easy to work with, Hey family Law is an excellent choice. Thank you again to Olivia, Edie and the team for your support.

DP
Dan Pardy23 January 2026

I am now coming to the conclusion of a long and protracted family law matter involving both children and assets. Unfortunately, as I gather is often the case, it's not always a given that both of the clients are acting in good faith. Certainly, there have been some eye-opening, confronting, frustrating, hurtful and confounding moments that I didn't expect to have to deal with. Working with Stephanie, Toni-Lee and Nicole at Hey Family Law I always felt supported and wisely guided. If there is one call out, I appreciated most........it was their ability to manage me ! Not every brilliant idea or impulse to respond to madness was in my own or my families' best interests. They never lost track of what was in my best interests and that of my children - and the way they guided me gently and professionally was always appreciated. If my former partner had such strong, wise, professional legal counsel guiding and managing their client, everyone could have started their new lives much sooner. Thank you Hey Law - I do recommend.

CV
Cody Van Cleve15 December 2025

These guys donated $8k to the Bondi beach hero, Ahmed al Ahmed. It's amazing to see companies stepping up too. Thank you for your generosity!

Family lawyers in Gold Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Gold Coast are compared.

RankProviderRatingReviewsOpen Sat.
1MCG Legal★ 4,9133No
2Collective Family Law Group★ 4,8233No
3Richardson Murray★ 4,8152No
4Hey Family Law (this page)★ 4,666No
5Advance Family Law★ 4,553No
Contact
+61755103400www.heyfamilylaw.com.auLevel 7/2 Corporate Ct, Bundall QLD 4217
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed