Stacks Law Firm, Port Macquarie

Stacks Law Firm, Port Macquarie is owned and operated by local lawyer Robert Hiatt. The firm commenced in 1984 and has over 20 staff. It helps people and businesses across the Mid North Coast of NSW. Stacks Law Firm, Port Macquarie is a member of the Stacks Law Group, which has over 90 lawyers.

Stacks Law Firm originated in 1931 when Edward Raymond Stack established a law firm in Wingham, New South Wales. Stacks Law Firm has more than 250 people and is Australia's largest network of locally-owned, independent legal practices. Services include family law, property law and conveyancing, wills and estates, court claims, criminal law, personal injury, and business law.

Enquiries that go unanswered form the most persistent theme running through accounts of this Port Macquarie practice. Several reviewers describe calling the office, explaining their situation and being assured a lawyer would ring back, only for no contact to follow. The waits stretch from three weeks to roughly eight weeks, and the named solicitor Jason Smith recurs as the person callers asked to speak with. Repeated follow-up calls, reviewers add, produced the same silence, and at least one client chose to take their business elsewhere.

The conveyancing work draws a different response, with a property purchase described as professional, thorough and efficient, and Amanda and Samantha named for making the transaction easy to deal with. The firm's approach is also acknowledged for setting realistic expectations rather than promising outcomes it cannot deliver, while a will matter prompted a remark about cost. The pattern that emerges is capable conveyancing and estate work set against communication breakdowns on the broader legal side, which is where the recurring frustration sits.