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Carswell & Company Solicitors

4.1(14 reviews)See reviews ↓·Hervey Bay

About the company

Carswell & Company is a Queensland law firm that has been operating for over 50 years. It has offices in Brisbane and Hervey Bay and serves clients throughout South-East Queensland. John Richards is a Partner at the firm. He graduated from the University of Queensland with a Bachelor of Laws in 1983 and was admitted to practice as a solicitor in Queensland in 1985. He was appointed a Notary Public in 1997 and has practiced as a solicitor for over 40 years.

He concentrates on property law, estate planning and administration, and trust law. Fiona Terrell is a Solicitor at the firm and has been with it since March 2011. She was admitted a solicitor in September 2011 and holds a Bachelor of Laws and a Degree in Land Economics. She is the principal solicitor in the Hervey Bay office and practices in family law, residential and commercial conveyancing, estate planning, administration and criminal law. She has been the Treasurer of the Fraser Coast District Law Association since 2012.

What customers say

Based on genuine customer reviews

Family law representation and conveyancing anchor the work described by clients of this Hervey Bay practice, with named solicitors attracting consistent praise. Fiona Terrell appears throughout the feedback, portrayed as approachable, professional and genuinely invested in the outcomes she secures for families, including parenting and children's matters heard in the Family Court.

Various customers describe consent orders that initially felt complex being explained step by step until the way ahead was clear, and they note that queries were answered promptly by phone and email as proceedings continued. A detail many reviews return to is the effort made to keep costs within the estimate originally quoted, one client remarking that every dollar spent felt worthwhile. Mikeala Harris is singled out for steering property purchases and negotiations through inspection reports to settlement with composure, while John and his team are credited with conveyancing handled helpfully.

Reviewers frequently point to responsiveness, clear communication and the reassurance of being kept informed as matters progressed. Similar themes carry through criminal justice work, notarial services and general legal advice, where clients describe feeling supported and heard rather than processed. The closing note from several accounts is that representation in difficult personal circumstances was handled with both expertise and humanity.

ConveyancerCriminal justice attorneySolicitorNotary public

Reviews

Reviews are taken from publicly available sources.

GH
Greg Hall27 September 2023

This Lawyer fails to do his duty as a Notary by vetting what he considers appropriate.

MB
Morgan Bradley15 March 2023

Don’t even deserve 1 star!!! Came in to speak to someone and was advised my daughter couldn’t be there, no worries, I don’t have anyone to have her but asked anyway as she is relevant to the need for a lawyer. Office lady went to discuss with someone who we heard clearly say “NO NOT ACCEPTABLE, MAKE HER GER RID OF IT” my child isn’t an “it” and heard everything you said! Absolutely appalling behavior from a Lawyer!!! Would have been happy to reschedule but after that they can stick their services where the sun don’t shine. Nobody should have to listen to that filth especially a child!!

AC
Adam Cosgrove17 April 2022

Its been near on 3 months were you helped me out. I will never forget what you have done for my sons and my family and me. I never had a doubt that I had a good lawyer. You were considerate and shot from the hips. You have been a factor of changing my life. The boys are in a better place with your help. Me lads are going to school eating fruit and vegies. I can only do the best I can do for them, with the love of the good Lord and Family. Also you didnt stuff around and told me whats happening, at the most important part that made me feel at ease. I thank you Fiona and so do my boys. Cant thank you enough.

LU
Lisa Unterrheiner22 September 2020

Cannot recommend highly enough! Fiona was my solicitor for close to 2 years in a very difficult and stressful family law matter. Fiona was very professional and knew her stuff. Fantastic service!

DE
Damien Estreich22 September 2020

Highly recommend Fiona Terrell. Fiona was very easy to work with, personable and thoroughly professional. The consent orders I sought felt complicated to me however Fiona was there to take me through each step along the way. Every step was described clearly and the process went as smoothly and efficiently as I felt it could have. Fiona always assured me she was available for any questions by email and phone, which was important for me as I constantly had another question or two. As incredibly challenging as it can be during the most difficult times in most people's lives having legal representation like Fiona Terrell gave me a lot of confidence in resolving my affairs with a positive outcome. Her knowledge, understanding and support is impeccable. So professional yet down to earth. I can't thank Fiona enough for the great work she has done for myself and my family.

LH
Lanny Huang20 September 2020

Fiona is a really professional solicitor and really supportive. She helped me to understand all the steps of Family Law Court Process. It was a long journey but I was so grateful that she was always here to help me. I highly recommend her.

AM
Anahira M18 September 2020

I am forever grateful to the Lawyer my case was assigned to. Fiona Terrell assisted me through one of the most protracted and challenging times in my life. I put complete faith in her to handle any matter, she is incredibly helpful and I highly recommend her.

Family lawyers in Hervey Bay compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Hervey Bay are compared.

RankProviderRatingReviewsOpen Sat.
1Shine Lawyers Hervey Bay★ 4,726No
2Bell Dixon Butler Lawyers | Hervey Bay★ 4,642No
3Milburns Law★ 4,619No
4Gold Law Hervey Bay★ 4,339No
5Carswell & Company Solicitors (this page)★ 4,114No
Contact
+61741243944www.carswell.net.auLevel 1/17 Torquay Rd, Pialba QLD 4655
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed