MacDonald Law
About the company
MacDonald Law is a family owned and operated law firm based in Toowoomba, with additional offices in Brisbane and the Gold Coast. The firm has provided legal advice for more than a decade and was founded by Shane MacDonald. Sarah-Jane MacDonald is an Accredited Specialist in Family Law. Its main service areas include Family Law, Criminal Law, Traffic, Domestic Violence, and Wills & Estates.
Solicitors work together across Family Law, Criminal Law, Domestic Violence, and Wills & Estates. The Criminal Law team has represented clients in courtrooms from Emerald to Dalby to Pittsworth, while the Family Law team works with people all over Australia. Liability is limited by a scheme approved under professional standards legislation.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Advice did not end up helping me and probably hurt me a little overall. I wouldn't recommend these guys for everyday people, On reflection they are probably more useful for people with lots of money.
Assisted my family with settling our mother’s estate. While advice was good, service was not always good. A lot of following-up was required to keep the process moving along.
Service provided is really bad I made contact 4 times over four weeks asking to be contacted in relation to a estate. But I know no what people are complaining about. I will be contacting the Law commission to file complaint with them.
I read the 5 star reviews and honestly had such high hopes of this firm being fantastic. Unfortunately, very less than average is what my son got. Staff certainly dont go above and beyond and they certainly dont use any initiative to problem solve. Calls aren't returned, updates aren't given, not even a letter to advise the next court date. I was even told by one in the office that she didnt know how to look up a Court date. Also not a good idea to discuss with a client how big of a case load you have while your on the clock being paid to discuss that clients case. Make sure you also read ALL of the 1 star reviews so your also not frustrated and dissapointed. Staff could do with some actual CUSTOMER SERVICE training. 👌 On a positive note I would however employ their Marketing Manager in a heart beat. If it sounds too good to be true it usually is.
Waste of time and money did not actually want to help! these guys were recommended to me I actually felt like the worked with my ex more then myself have since found the help I needed and don't wish anyone else to feel the way i was made to feel.
A lawyer from McDonald's law told me that my 4.2 million dollar a year court case with BHP as nothing to do with my driving under the influence charge. I was given a McDonald lawyer free (normally $300+) per hour. I did not want her acting for me (even for free) as she clearly doesn't know basic law at $300 per hour. People please don't waste your money these lawyers don't know basic law. And then she falsely accused me of multiple allegations because I prove she is 100% useless
I cannot recommend McDonald Law highly enough! From the very beginning, their team was incredibly professional, knowledgeable, and attentive. They took the time to thoroughly understand my legal needs and provided clear, strategic guidance every step of the way. The attorneys at McDonald Law demonstrate a deep expertise in their field, offering sound advice and strong representation. Their commitment to client satisfaction is evident in their responsiveness and dedication to achieving the best possible outcome. I truly appreciated their transparency, communication, and willingness to go above and beyond. I would not hesitate to work with them again in the future!
Law firms & solicitors in Toowoomba compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 10 businesses in this category in Toowoomba are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Recover Legal Injury Lawyers | ★ 5,0 | 91 | No |
| 2 | ReesLaw | ★ 5,0 | 62 | No |
| 3 | Briese Lawyers | ★ 4,9 | 154 | No |
| 4 | Gain Lawyers | ★ 5,0 | 22 | No |
| 5 | Clifford Gouldson Lawyers | ★ 4,9 | 44 | No |
| 10 | MacDonald Law (this page) | ★ 4,0 | 82 | Yes |
